Find receipts and charges

Your payments and receipts are on the Billing page in your account.

A plan you choose in the iPhone app is billed by Apple, and its receipts are with Apple.

A plan you choose in the iPhone app is billed by Apple, and its receipts are with Apple.

Every payment to NeboAI — your plan, balance top-ups, and marketplace subscriptions — is listed on the Billing page.

View your receipts

  1. Sign in to neboai.com.
  2. Go to Billing in your account.
  3. Under Receipts, find the payment by date.
  4. Select View to open it.

The same page shows your monthly commitments — your plan, Nebo Cloud computers, and any marketplace subscriptions — under Monthly commitments.

App Store purchases

If you subscribed through the App Store, your receipts are with Apple, not on neboai.com.

Still stuck?

Contact support. Tell us your bot's name, about when it happened, and what you saw — never your password.