Write a skill

When you finish, you’ll have written a skill in a single file, and an employee will have used it on a job.

Create the file

1. Open the folder Nebo uses for your skills:
   • macOS: ~/Library/Application Support/Nebo/user/skills/
   • Windows: %APPDATA%\Nebo\user\skills\
   • Linux: ~/.local/share/nebo/user/skills/
2. Make a folder for the skill, like quote-follow-up.
3. In that folder, create a file named SKILL.md.

Write the skill

1. At the top, between two lines of three dashes, add a name and a description. The name uses lowercase letters, numbers, and hyphens. The description says what the skill does and when to use it. Employees read it to decide when the skill fits a job.
2. Below that, write the instructions in plain language.
3. Save the file.

---
name: quote-follow-up
description: Follow up on a quote the customer hasn't answered. Use when a quote is more than three days old.
---

1. Find the quote and the customer's last message.
2. Write a short, friendly note that restates the price and what's included.
3. Offer two times for a call.
4. Show me the draft before anything is sent.

Nebo picks up the skill while it runs. It appears in Bot settings > Skills. If the skill needs scripts, reference documents, or other files, put them in scripts, references, or assets folders next to SKILL.md.

Put it to work

1. Open a chat with an employee.
2. Give it the job: “Follow up on the quote we sent Sam Rivera last Tuesday.”
3. Your employee follows the skill and shows you the draft.

You can also ask an employee to write a skill for you. After it finishes a job the way you like, say “Save how you did that as a skill.”