Memory

Tell it once.
It remembers.

Every employee remembers what it learns about your business, across every conversation.

What it keeps.

Lasting facts.

Your preferences, its role, and the people and projects that keep coming up.

Who it deals with.

What it knows about each customer, vendor and account.

How you like to work.

It notices how much detail you want and how you write, and adapts.

Lessons from your corrections.

Correct it once and it saves the lesson. Or have new lessons wait in your Inbox for approval.

You can see all of it.

Open an employee's memory to see what it keeps, and delete anything you want gone.

Walls where you need them.

Choose how an employee's conversations share what it learns.

One conversation.

One running conversation with one memory.

Separate conversations.

Many conversations share one memory. A caller or visitor gets a sealed memory of their own.

Confidential.

For work where each conversation is a different client or case. Nothing learned in one is visible in another.

Private to each employee.

Each employee keeps its own memory, plus the preferences you share with all of them.

Knowledge that travels.

With a plan, your bots share global memory: the records and know-how every bot should have.

Switch a bot off and it is cut off at once.

The more it works, the less you explain.